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TS

Tobey Saniuk

University of Manitoba
Library Assistant, Doc Del
Tuesday, March 19
 

12:00pm EDT

Lunch TBD

1:30pm EDT

OCLC Tuesday Grand Ballroom 4-5Cathy King • Jennifer Corsi • Stacy Brunner • Tony Melvyn • Alena Miller • Jenny Rosenfeld • Christa Starck • Stephanie Spires • Sagan Wallace
 
Wednesday, March 20
 

7:30am EDT

Breakfast Ballroom Foyer

8:30am EDT

Keynote: Peter Morville, Founder and President, Semantic Studios Grand Ballroom 4-5Peter Morville

10:15am EDT

Group Photo & Refreshments Grand Ballroom 4-5

10:30am EDT

Time Well Spent: Fine Tune Your Communications to Improve Customer Service and Efficiency Grand Ballroom 8Carol Nelson • Kay Westergren

11:45am EDT

Copyright: Coloring within the Lines with Ease Grand Ballroom 6Gail Perkins Barton • Janice Shipp

12:45pm EDT

Lunch Ballroom Foyer

1:45pm EDT

Short Session: Service Insights: Getting a Holistic Picture of Patron Experience Grand Ballroom 3Mia Partlow

2:15pm EDT

Short Session: Beyond ILL: Opportunities for ILL Staff to Develop New Expertise Grand Ballroom 3Vickie Campbell • Lorraine Woods

3:15pm EDT

Short Session: It Shouldn't Be That Hard: OpenURL to Save Time Grand Ballroom 2Logan Rath
 
Thursday, March 21
 

7:30am EDT

Breakfast Ballroom Foyer

8:30am EDT

OCLC Resource Sharing Strategy and Vision: The library on-demand Grand Ballroom 4-5Cathy King • Lynn Silipigni Connaway, Ph.D • Mary Sauer-Games

12:00pm EDT

Conference Wrap Up Grand Ballroom 4-5
 

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