Loading…
avatar for Nicole Colello

Nicole Colello

University at Buffalo, SUNY
Head of Delivery Services
Buffalo, NY 14260
Websitelibrary.buffalo.edu
Tuesday, March 19
 

1:30pm EDT

OCLC Tuesday Grand Ballroom 4-5Cathy King • Jennifer Corsi • Stacy Brunner • Tony Melvyn • Alena Miller • Jenny Rosenfeld • Christa Starck • Stephanie Spires • Sagan Wallace
 
Wednesday, March 20
 

7:30am EDT

Breakfast Ballroom Foyer

8:30am EDT

Keynote: Peter Morville, Founder and President, Semantic Studios Grand Ballroom 4-5Peter Morville

10:30am EDT

Access for All: A Call for Standardizing Accessibility Workflows in ILL Grand Ballroom 2Tim Hickey Time Well Spent: Fine Tune Your Communications to Improve Customer Service and Efficiency Grand Ballroom 8Carol Nelson • Kay Westergren

11:45am EDT

Copyright: Coloring within the Lines with Ease Grand Ballroom 6Gail Perkins Barton • Janice Shipp Panel: The Power of ILL Statistics Grand Ballroom 1Dennis Massie • Peggy Glatthaar • Pamela Johnston • Myra Justus

1:45pm EDT

Short Session: Service Insights: Getting a Holistic Picture of Patron Experience Grand Ballroom 3Mia Partlow Mapping Interlibrary Loan: Exploring Data Visualization in Resource Sharing Grand Ballroom 2Zach Gahs-Buccheri • Kate Strain

3:15pm EDT

Resource Sharing and High Density Storage Grand Ballroom 6Renna Redd Panel: Evolving Best Practices in Providing Service Grand Ballroom 1Joe Wickens • Amy Chew • Sue Kaler • Joe Lenkart Short Session: Are Resource Sharing Statistics a Reliable Metric Grand Ballroom 3Melanie Norton • Lindsay Barnett • Alyssa Grimshaw Short Session: It Shouldn't Be That Hard: OpenURL to Save Time Grand Ballroom 2Logan Rath

3:45pm EDT

Short Session: Was It Worth It? Evaluating Workflow Changes in a Shared Service Environment Grand Ballroom 2Maureen O'Brien Dermott • Freya Gibbon
 
Thursday, March 21
 

8:30am EDT

OCLC Resource Sharing Strategy and Vision: The library on-demand Grand Ballroom 4-5Cathy King • Lynn Silipigni Connaway, Ph.D • Mary Sauer-Games

9:45am EDT

Atlas Update Grand Ballroom 4-5Stephanie Spires

11:00am EDT

Plenary: Keep on Rethinking: Rethinking the RRSI STAR Checklist and Manifesto Grand Ballroom 4-5Margaret Ellingson • Sue Kaler • Beth Posner

12:00pm EDT

Conference Wrap Up Grand Ballroom 4-5
 

Twitter Feed