OCLC Resource Sharing Conference 2019

Take advantage of this new opportunity to get updates and have discussions about the OCLC products you use most. To start, Cathy King, Executive Director, Delivery Services, and Jennifer Corsi, Senior Product Manager, will provide an update on how OCLC will deliver on the high expectations for library services that are being shaped by our experiences as consumers. They’ll describe how OCLC is researching and developing services that enable the library on-demand and address everything from the initial search to the delivery of requested materials. Then we’ll have breakout sessions for the following products, where you’ll get in-depth updates on new features and product roadmaps, and have time to discuss questions and ideas with your peers and product experts:

• Tipasa with Stacy Brunner, Jenny Rosenfeld, and Sagan Wallace (Ballroom 6)
• D2D, VDX, & WorldCat Navigator with Debra Denault and Christa Starck (Ballroom 7)
• ILLiad with Stephanie Spires (Ballroom 1)
• WorldShare ILL with Tony Melvyn and Alena Miller (Ballroom 3)

Welcome to Jacksonville! Join all conference attendees in Grand Ballroom 4 & 5 for a night of great food and fun as we celebrate our strong community of ILL librarians and 40 years of OCLC interlibrary loan services.

Peter Morville will talk about how to plan user-centric experiences within the context of his projects with Harvard Business School’s Baker Library and the Library of Congress.  

Following the keynote presentation, there will be a Q&A session with Peter Morville and OCLC's Cathy King.

Join us for a group photo with all conference attendees  followed by refreshments in the Ballroom Foyer.

Increasingly, library services are being shaped by end-users’ experiences with commercial services and websites. People expect to easily find what they’re looking for. They expect one-click ordering and delivery of all materials. They expect the fulfillment of physical library materials to be as fast as their favorite online retailer. And, they want an equally simple way to return physical materials. To support these shifting expectations, OCLC envisions a “library-on-demand” approach, where libraries deliver materials quickly, ensure intuitive discovery, provide connected collections, and take advantage of automated staff workflows. OCLC research with end users lays the groundwork and helps identify how these expectations are manifested in the library environment. During this session, you will get an update on this research and learn how OCLC enables libraries to offer an unprecedented user experience from Discovery to Access.

Please join Atlas Systems' staff for an update on:

• ILLiad development plans and how you can get involved
• Upcoming training opportunities
• Recent innovative ILLiad projects using addons and the API
• New documentation and community resources

This session focuses on the STAR Checklist (created and supported by the Rethinking Resource Sharing Initiative and ALA RUSA STARS) and the RRSI’s Manifesto. These documents offer a vision of best practices and policies that help sustain, reinforce and update interlibrary loan services. Examples of evolving practices and possibilities will be presented - such as facilitating purchases in addition to loans, sharing e-books and AV materials, and allowing longer loan periods and more renewals. There will also be audience discussion about how we can garner support from library administrators, both for efficiently and effectively providing still vital traditional ILL services, as well as how we can facilitate access to information through innovative services. (Spoiler: It is by working together with other libraries, as we always do in ILL, as well as with others in our libraries, that we can best meet the user needs of all members of all of our library communities.) As the RRSI continually rethinks both the Checklist and the Manifesto, we invite all to join the discussion and the effort to shape the future of our work in library information and resource sharing.

Join all conference attendees for a quick conference wrap-up before you depart. Meal vouchers for lunch will be provided at the conclusion of the conference (valid at both the Market and SHOR restaurants). Outdoor seating for lunch is available on River Terrace Deck 1.