Back To Schedule
Thursday, March 21 • 8:30am - 9:30am
OCLC Resource Sharing Strategy and Vision: The library on-demand

Log in to save this to your schedule, view media, leave feedback and see who's attending!

Increasingly, library services are being shaped by end-users’ experiences with commercial services and websites. People expect to easily find what they’re looking for. They expect one-click ordering and delivery of all materials. They expect the fulfillment of physical library materials to be as fast as their favorite online retailer. And, they want an equally simple way to return physical materials. To support these shifting expectations, OCLC envisions a “library-on-demand” approach, where libraries deliver materials quickly, ensure intuitive discovery, provide connected collections, and take advantage of automated staff workflows. OCLC research with end users lays the groundwork and helps identify how these expectations are manifested in the library environment. During this session, you will get an update on this research and learn how OCLC enables libraries to offer an unprecedented user experience from Discovery to Access.

avatar for Cathy King

Cathy King

Executive Director, Delivery Services, OCLC
Cathy joined OCLC in September 2015 and currently leads the product management team for Delivery Services, which encompasses both Discovery and Resource Sharing products. She's a relentless innovator with a passion for improving the entire end-user experience through technology and... Read More →
avatar for Lynn Silipigni Connaway, Ph.D

Lynn Silipigni Connaway, Ph.D

Director, Library Trends and User Research, OCLC
Lynn is the Director of the Library Trends and User Research group at OCLC Research and leads the User Studies research. She is the co-author of the sixth edition of Research Methods in Library and Information Science, 2017. She was the Chair of the ALA ACRL Value of Academic Libraries Committee and was the President for the Association for Information Science and Technology (ASIS&T). She is the recipient of the 2017 ALISE Service Award for her sustained and regular service, her strong participation... Read More →
avatar for Mary Sauer-Games

Mary Sauer-Games

Vice President, Global Product Management, OCLC
Mary Sauer-Games joined OCLC in September 2014 as Vice President of Global Product Management.She came to OCLC from the American Psychological Association, where she was Senior Director, managing PsycINFO database products and leading an organization of 70 staff. From 2002 to February... Read More →

Thursday March 21, 2019 8:30am - 9:30am EDT
Grand Ballroom 4-5