OCLC Resource Sharing Conference 2019

We would like to describe a method of tracking interlibrary loan transactions using the MyMap feature of Google Maps. With this tool, we will be able to apply a series of filters on the map, such as the status of a patron, custom holding groups (such as USMAI, EAST, and AJCU libraries), Rapid pods, international libraries, request type, and time of delivery. This interactive data visualization tool can be used for outreach purposes as well as internal reporting. In this presentation, we will discuss the data visualization tools, techniques, and geographic information system mapping technology. Further, we will discuss any successes and issues we encountered and what we learned through the map filters.