Wednesday, March 20 • 11:45am - 12:45pm
Collections in a Box: Automated Retrieval Centers and ILL/DDS

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What does University of Missouri – Kansas City, Georgian Southern University and the University of Central Florida all have in common? Each university has built an automated retrieval center/system (ARC) where most of the print and Special Collection collections reside. This change not only impacts Circulation Services, Special Collections, and library patrons, but Interlibrary Loan and Document Delivery Services as well. What effect does it have on workflow and staffing for the department or unit? Come listen to 3 libraries discuss the challenges and opportunities presented by the acquisition of an ARC.

avatar for Jessica Garner

Jessica Garner

Head of Access Services, Georgia Southern University
Jessica C. Garner is the Access Services Department Head at Georgia Southern University and has worked in Public and Academic libraries for over ten years. She has been involved with Children’s Services, Collection Development, Cataloging and Interlibrary Loan first as a Public... Read More →
avatar for Jen Salvo

Jen Salvo

Head of Resource Sharing, University of Missouri-Kansas City
Jen Salvo is the Head of Resource Sharing and Graduate Student Services at the University of Missouri-Kansas City Libraries; she is also the current chair of the Rethinking Resource Sharing Initiative Steering Committee. At UMKC, she and her team process over 30,000 ILL requests annually... Read More →
avatar for Kristine Shrauger

Kristine Shrauger

Head of Interlibrary Loan and Document Delivery Services, University of Central Florida
Kristine Shrauger is the Head of Interlibrary Loan and Document Delivery Services at the University of Central Florida. 
avatar for Amanda Tier

Amanda Tier

Senior Library Associate, University of Central Florida
Amanda Tier is a Senior Library Technical Assistant in the Interlibrary Loan and Document Delivery Department at the University of Central Florida. She graduated from Rollins College with a bachelor’s degree in Humanities. Amanda has over ten years of library experience.

Wednesday March 20, 2019 11:45am - 12:45pm EDT
Grand Ballroom 2