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April Shaw

Vermont Department of Libraries
Librarian, Government Services
April Shaw is the Librarian of Government Services at the Vermont Department of Libraries as well as the Head of Interlibrary Loan. She oversees the statewide resource sharing system (Clover), and facilitates the Vermont Interlibrary Loan Round Table.
Tuesday, March 19
 

9:30am EDT

ILL 101 Grand Ballroom 1Megan Gaffney • Cindy Kristof • Micquel Little • Christine Sisak

12:00pm EDT

Lunch TBD

1:30pm EDT

OCLC Tuesday Grand Ballroom 4-5Cathy King • Jennifer Corsi • Stacy Brunner • Tony Melvyn • Alena Miller • Jenny Rosenfeld • Christa Starck • Stephanie Spires • Sagan Wallace
 
Wednesday, March 20
 

7:30am EDT

Breakfast Ballroom Foyer

8:30am EDT

Keynote: Peter Morville, Founder and President, Semantic Studios Grand Ballroom 4-5Peter Morville

10:15am EDT

Group Photo & Refreshments Grand Ballroom 4-5

10:30am EDT

Panel: Time, Staff & Organization: Operational Management of ILL within the Library Grand Ballroom 1Crissy Ross • Freya Gibbon • Melissa Jackson Time Well Spent: Fine Tune Your Communications to Improve Customer Service and Efficiency Grand Ballroom 8Carol Nelson • Kay Westergren

11:45am EDT

Copyright: Coloring within the Lines with Ease Grand Ballroom 6Gail Perkins Barton • Janice Shipp ILL Under the Reference Umbrella Grand Ballroom 3Amy Chew The British Library - Embracing the Changing World Grand Ballroom 7Joanne Cox

12:45pm EDT

Lunch Ballroom Foyer

1:45pm EDT

Short Session: Service Insights: Getting a Holistic Picture of Patron Experience Grand Ballroom 3Mia Partlow Mapping Interlibrary Loan: Exploring Data Visualization in Resource Sharing Grand Ballroom 2Zach Gahs-Buccheri • Kate Strain

3:15pm EDT

An Alternative to CONTU: Developing and Implementing Your Own ILL Copyright Compliance Policy Grand Ballroom 7Brian Miller • Amanda Rudd Panel: Evolving Best Practices in Providing Service Grand Ballroom 1Joe Wickens • Amy Chew • Sue Kaler • Joe Lenkart Short Session: Are Resource Sharing Statistics a Reliable Metric Grand Ballroom 3Melanie Norton • Lindsay Barnett • Alyssa Grimshaw

3:45pm EDT

Short Session: Make New Friends: Open a Collection to New Users Grand Ballroom 3Joanie Reynolds • Kristine Shrauger • Patricia Tiberii
 
Thursday, March 21
 

7:30am EDT

Breakfast Ballroom Foyer

8:30am EDT

OCLC Resource Sharing Strategy and Vision: The library on-demand Grand Ballroom 4-5Cathy King • Lynn Silipigni Connaway, Ph.D • Mary Sauer-Games

9:45am EDT

Atlas Update Grand Ballroom 4-5Stephanie Spires

11:00am EDT

Plenary: Keep on Rethinking: Rethinking the RRSI STAR Checklist and Manifesto Grand Ballroom 4-5Margaret Ellingson • Sue Kaler • Beth Posner

12:00pm EDT

Conference Wrap Up Grand Ballroom 4-5
 

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